- Provide phone answering on multi-line phone system—this involves talking with client service providers, family members, and persons looking to access services.
- Greet and direct walk-in traffic to appropriate staff or meetings, assist with basic resident needs.
- Take messages for staff when staff aren't available
- Help sort donations and keep the front office area clean
- Assist staff with food boxes and other backup that staff might need
- When the office is not too busy, make phone calls to various service resources in the Eugene/Springfield area.
- Drive the agency vehicle as needed for errands (requires clearance to drive).
- Do some word-processing as needed.
- Assist residents as needed with the laundry, mail, phone messages and other support services.
- Help set up for monthly birthday parties as needed.
- Other miscellaneous office duties as assigned.
IMPORTANT NOTE: this position involves mostly working with the residents of the program, as opposed to pushing paper! While there are many “errands” in this job, it would require a lot of time spent working with the program clients—adults with severe and persistent mental illness, and homeless families with children.